Intercom Brand Identity
A complete profile of Intercom's visual system — colors, typography, components, and personality — extracted from https://intercom.com. Built for designers, agents, and AI tools.
Color Palette
Brand palette extracted from https://intercom.com.
Typography
Each font links to its Google Fonts page where available.
Not found on Google Fonts? Agent Instructions that you can follow if you have permission to use the fonts: CharacterQuilt.com suggests this flow that can help: 1. Open the company's homepage in a browser with DevTools open. 2. In the Network tab, filter by "Font" (or by extension: woff2, woff, ttf, otf). 3. Hard-reload the page and click around (pricing, blog, careers) — some weights only load on specific routes. 4. For each captured font URL: right-click → Save As to download the file locally. 5. View the page's CSS (DevTools → Sources, or curl the stylesheet URLs) and copy out the matching @font-face declarations. Rewrite each `src: url(...)` to point to your local file path. Programmatic alternative: load the URL with Playwright or Puppeteer, listen for `response` events whose `Content-Type` starts with `font/`, and write the body to disk. The CSS extraction step is the same. Only do this if you have permission to use the brand assets — most proprietary fonts are licensed and may not be redistributable.
Visual Assets
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UI Components
Live previews rendered using Intercom's actual button styles.
Brand Personality
Intercom Brand in the Wild
Real-world brand assets — ads, campaigns, and marketing materials.
Frequently Asked Questions
What is Intercom's primary brand color?
Intercom's primary brand color is #DF2020. It anchors the visual identity across their website, product UI, and marketing materials.
What font does Intercom use?
Intercom uses Georgia as the primary typeface across body and headings.
Does Intercom use a light or dark theme?
Intercom's primary site uses a light color scheme, with a background of #FFFFFF.
Where can I find Intercom's logo?
Intercom's logo is available directly on their site (https://intercom.com). The current logo URL is included in the machine-readable JSON profile linked above.
How was this brand profile generated?
This profile was extracted from https://intercom.com using the Firecrawl branding extraction API, which inspects the live page's CSS, fonts, color tokens, and component styles. It is not affiliated with or endorsed by Intercom.
Methodology
Brand data on this page was extracted from https://intercom.com on using the Firecrawl branding extraction API, which inspects each site's live CSS, font network requests, color tokens, and component styles. Brand-in-the-wild images were sourced via Google Image Search restricted to ad/webinar/report queries and link out to their original third-party publishers; we link to the source rather than re-hosting third-party content. This page is published by CharacterQuilt and is not affiliated with or endorsed by Intercom.
Machine-Readable Profile
Direct endpoints for agents, designers, and tooling. No login or auth required.
{
"colorScheme": "light",
"fonts": [
{
"family": "Georgia",
"role": "body"
}
],
"colors": {
"primary": "#DF2020",
"accent": "#DF2020",
"background": "#FFFFFF",
"textPrimary": "#111111",
"link": "#DF2020"
},
"typography": {
"fontFamilies": {
"primary": "Georgia",
"heading": "Georgia"
},
"fontStacks": {
"heading": [
"Saans",
"Saans Fallback",
"ui-sans-serif",
"system-ui",
"sans-serif"
],
"body": [
"ui-sans-serif",
"system-ui",
"sans-serif",
"Apple Color Emoji",
"Segoe UI Emoji",
"Segoe UI Symbol",
"Noto Color Emoji"
],
"paragraph": [
"Serrif",
"Serrif Fallback",
"ui-serif",
"Georgia",
"serif"
]
},
"fontSizes": {
"h1": "80px",
"h2": "54px",
"body": "16px"
}
},
"spacing": {
"baseUnit": 4,
"borderRadius": "0px"
},
"components": {
"buttonPrimary": {
"background": "#111111",
"textColor": "#FFFFFF",
"borderRadius": "4px",
"borderRadiusCorners": {
"topLeft": "4px",
"topRight": "4px",
"bottomRight": "4px",
"bottomLeft": "4px"
},
"shadow": "none"
},
"buttonSecondary": {
"background": "#FAF9F6",
"textColor": "#111111",
"borderColor": "#111111",
"borderRadius": "4px",
"borderRadiusCorners": {
"topLeft": "4px",
"topRight": "4px",
"bottomRight": "4px",
"bottomLeft": "4px"
},
"shadow": "none"
}
},
"images": {
"logo": "data:image/svg+xml;utf8,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20fill%3D%22none%22%20viewBox%3D%220%200%2036%2037%22%20class%3D%22h-8%20w-8%22%20data-fc-idx%3D%220%22%3E%3Cpath%20fill%3D%22currentColor%22%20d%3D%22M31.171%2020.31c0%20.321-.126.629-.35.856a1.19%201.19%200%200%201-1.694%200%201.22%201.22%200%200%201-.35-.856V9.5c0-.32.125-.629.35-.856a1.19%201.19%200%200%201%201.693%200c.225.227.351.535.351.856zm-.416%207.49c-.158.16-4.61%203.91-12.775%203.91S5.393%2027.98%205.205%2027.82a1.2%201.2%200%200%201-.414-.811%201.2%201.2%200%200%201%20.276-.87%201.19%201.19%200%200%201%201.682-.13c.069.051%204.047%203.31%2011.221%203.31s11.182-3.279%2011.222-3.309a1.21%201.21%200%200%201%201.692.13%201.2%201.2%200%200%201-.119%201.67zM4.78%209.5c.017-.322.16-.624.398-.839a1.2%201.2%200%200%201%20.868-.31c.296.016.574.143.783.355.208.213.331.495.345.794v10.79c0%20.32-.126.629-.35.856a1.19%201.19%200%200%201-1.694%200%201.22%201.22%200%200%201-.35-.856zm6.006-2.4c.018-.322.161-.624.399-.839a1.2%201.2%200%200%201%20.868-.31c.295.016.574.143.782.355.209.213.332.495.346.794v16c0%20.321-.126.629-.35.856a1.19%201.19%200%200%201-1.694%200%201.22%201.22%200%200%201-.35-.856zm6.037-.6c0-.32.126-.629.35-.856a1.19%201.19%200%200%201%201.694%200c.224.227.35.535.35.856v17.4c0%20.32-.126.629-.35.856a1.19%201.19%200%200%201-1.694%200%201.22%201.22%200%200%201-.35-.856zm5.937.6c0-.32.126-.629.35-.856a1.19%201.19%200%200%201%201.694%200c.224.227.35.535.35.856v16c0%20.321-.126.629-.35.856a1.19%201.19%200%200%201-1.694%200%201.22%201.22%200%200%201-.35-.856zM31.497.5H4.502a4.4%204.4%200%200%200-1.716.334%204.5%204.5%200%200%200-1.458.972A4.561%204.561%200%200%200%200%205v27c.003.594.121%201.182.349%201.73.228.549.56%201.046.979%201.464s.913.748%201.458.972a4.4%204.4%200%200%200%201.716.334h26.995a4.4%204.4%200%200%200%201.715-.333%204.5%204.5%200%200%200%201.457-.97A4.557%204.557%200%200%200%2036%2032.01V5a4.56%204.56%200%200%200-1.324-3.19%204.5%204.5%200%200%200-1.455-.974A4.4%204.4%200%200%200%2031.508.5%22%20style%3D%22fill%3A%20rgb(0%2C%200%2C%200)%20!important%3B%22%2F%3E%3C%2Fsvg%3E",
"favicon": "https://www.intercom.com/intercom-marketing-site/favicons/favicon.ico",
"ogImage": "https://www.intercom.com/intercom-marketing-site/img/social/default.jpg",
"logoHref": "/"
},
"__llm_logo_reasoning": {
"selectedIndex": 0,
"reasoning": "Selected #0 because it is located in the header, is visible, and links to the homepage, matching the brand 'Intercom'.",
"confidence": 0.9,
"source": "llm"
},
"__llm_button_reasoning": {
"primary": {
"index": 0,
"text": "Start free trial",
"reasoning": "Button #2 ('Start free trial') has a strong call-to-action text and uses a dark background (#111111), making it stand out as the primary CTA."
},
"secondary": {
"index": 1,
"text": "View demo",
"reasoning": "Button #3 ('View demo') has a different background color (#FAF9F6) and serves as a secondary action, complementing the primary CTA."
},
"confidence": 0.95
},
"personality": {
"tone": "modern",
"energy": "medium",
"targetAudience": "businesses looking for AI-driven customer support solutions"
},
"designSystem": {
"framework": "custom",
"componentLibrary": ""
},
"confidence": {
"buttons": 0.95,
"colors": 0.9,
"overall": 0.925
},
"__llm_metadata": {
"logoSelection": {
"llmCalled": true,
"llmSucceeded": true,
"finalSource": "llm",
"rawLogoSelection": {
"selectedLogoIndex": 0,
"selectedLogoReasoning": "Selected #0 because it is located in the header, is visible, and links to the homepage, matching the brand 'Intercom'.",
"confidence": 0.9
}
},
"buttonClassification": {
"llmCalled": true,
"llmSucceeded": true
}
}
}